--- title: "Success Story" description: "A procurement software success story in Entertainment. Discover how OSN accelerated processes and scaled procurement efficiency with Fraxion." canonical: https://www.fraxion.biz/success-stories/osn url: https://fraxion.getmd.ai/success-stories/osn.md last_converted: 2026-08-22T05:42:16.427Z --- ```json { "@context": "https://schema.org/", "@graph": [ { "@type": "SoftwareApplication", "name": "Fraxion", "image": "https://www.fraxion.biz/hubfs/Mercuric/fraxion-procurement-software-logo-color.svg", "description": "Fraxion is a mid-market procure-to-pay platform that helps finance teams control spending before money is committed, automate AP, and extend their existing ERP—without the complexity of an enterprise system.", "brand": { "@type": "Brand", "name": "Fraxion" }, "aggregateRating": { "@type": "AggregateRating", "ratingValue": "4.4", "bestRating": "5", "worstRating": "1", "ratingCount": "193", "reviewCount": "193" }, "review": { "@type": "Review", "name": "G2 User", "reviewBody": "It used to take me a month and a half just to enter invoices; now I can easily get through each one in about three to four minutes. Fraxion pulls in all the details—prices, quantities—so it's much easier to spot mistakes. It's made my job so much easier.", "reviewRating": { "@type": "Rating", "ratingValue": "5", "bestRating": "5", "worstRating": "1" }, "datePublished": "2026-03-12", "author": { "@type": "Organization", "name": "G2" }, "publisher": { "@type": "Organization", "name": "G2" } } } ] } ``` Success story · Entertainment # Fraxion delivers speed, control, and clarity to OSN’s procurement process OSN replaced manual, time-consuming procurement and approval processes with Fraxion’s automated spend management solution. With automated approval workflows, real-time budget visibility, and seamless Microsoft Dynamics GP integration, OSN gained the speed, control, and clarity needed to support its growth across the MENA region. [Book a customized demo](https://www.fraxion.biz/get-a-demo) [Download case study](https://www.fraxion.biz/hubfs/OSN%20Case%20Study.pdf) ![OSN logo](https://www.fraxion.biz/hs-fs/hubfs/OSN_2020_logo.svg.png?width=143&height=88&name=OSN_2020_logo.svg.png) ## OSN ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/Icons/airplay.svg) Industry: Broadcasting & Entertainment ![home](https://www.fraxion.biz/hubfs/website%20rebrand%202026/Icons/home.svg) Headquarters: Dubai, United Arab Emirates ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/Icons/users.svg) Employees: 2,000+ Orbit Showtime Network (OSN) is a Dubai-based satellite television company. It serves the Middle East and North Africa region, broadcasting programming from major TV networks like Paramount Global, Warner Bros, Discovery, and the BBC, along with regional content in Arabic, Turkish and Pinoy. OSN was created through the merger of Orbit and Showtime Arabia, the two largest subscription TV networks in the region, resulting in a new holding company, Panther Media Group, which is based in the Dubai International Financial Centre. Before implementing Fraxion, OSN’s procurement and approval processes were largely manual and time-consuming. Approvals were handled through labor-intensive workflows, leading to delays and inefficiencies. Although they used Microsoft Dynamics GP for direct procurement, it lacked the tools needed for effective spend management. Approvers had no real-time visibility into available budgets, which increased financial risk and made it difficult to enforce internal controls. Valuable time and resources were consumed by routine tasks, and the organization lacked the agility and oversight needed to support its growth across the MENA region. Challenges ### OSN struggled with: ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/x%20(1)%201.svg) Manual inefficiencies Routine procurement tasks were handled manually, wasting valuable time and resources on repetitive processes. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/x%20(1)%201.svg) Manual approval processes Approval workflows were labor-intensive and time-consuming, requiring excessive manual intervention and leading to delays across departments. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/x%20(1)%201.svg) Ineffective spend management The existing ERP system did not support comprehensive spend tracking or control, increasing the risk of overspending. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/x%20(1)%201.svg) Limited budget visibility Approvers lacked access to real-time budget data, making it difficult to make informed decisions before committing to spend. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/x%20(1)%201.svg) Weak internal controls Without an automated, structured approval process, enforcing compliance and managing risk was difficult. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/x%20(1)%201.svg) Delayed reporting Generating spend reports and insights required additional effort and time, limiting visibility for management. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/x%20(1)%201.svg) Scalability issues As OSN expanded across multiple international locations, manual processes made it difficult to scale operations efficiently while maintaining consistency. Solutions ### With Fraxion, OSN gained: ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/check%20(1)%201.svg) Automated approval workflows Replaced manual processes with streamlined, electronic approvals, saving time and reducing delays. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/check%20(1)%201.svg) Real-time budget visibility Approvers can now view available budgets before approving spend, leading to better financial decisions. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/check%20(1)%201.svg) Integrated spend management Fraxion extends the functionality of Microsoft Dynamics GP 2016, enabling complete control over all spend types. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/check%20(1)%201.svg) Improved risk management Escalating approval levels and automated checks ensure compliance and reduce the risk of unauthorized spending. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/check%20(1)%201.svg) Custom reporting capabilities Bespoke reports provide valuable insights for management, supporting data-driven decisions. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/check%20(1)%201.svg) Scalable internal controls The system supports centralized governance while accommodating OSN’s expansion across multiple regions. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/check%20(1)%201.svg) Significant time savings Automated processes dramatically cut down the time required for procurement and invoice processing. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/case%20studies/icons/check%20(1)%201.svg) Elimination of paper-based workflows Digitization has improved accuracy, reduced errors, and simplified record-keeping. Results ## The features driving efficiencies and control for OSN Automated approval workflows Streamlines multi-level approvals with configurable routing rules, reducing processing time and manual intervention. Real-time budget visibility Displays up-to-date budget availability during the requisition and approval process, helping prevent overspending. Integration Enables seamless synchronization of procurement data with OSN’s ERP, eliminating duplication and manual data entry. Requisition-to-PO automation Users can submit, approve, and track purchase orders digitally, accelerating the procure-to-pay cycle. Escalation rules and audit trails Ensures strong internal controls by enforcing policy compliance and creating full transparency around all transactions. Custom reports Allows OSN to create tailored reports for spend analysis, management reporting, and audit support. Accessibility Enables team members across different locations to collaborate in a centralized system, supporting OSN’s widespread international locations. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/Icons/clock.svg) #### Time savings Automated workflows dramatically cut the time required for procurement and invoice processing. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/Icons/eye.svg) #### Spend visibility Real-time budget visibility and complete oversight of all spend types across regions. ![](https://www.fraxion.biz/hubfs/website%20rebrand%202026/Icons/shield.svg) #### Internal controls Escalating approvals, audit trails, and policy compliance enforced across every transaction. Download case study ## Read the full success story [Download case study](https://www.fraxion.biz/hubfs/OSN%20Case%20Study.pdf) ![OSN case study cover](https://www.fraxion.biz/hs-fs/hubfs/OSN%202.png?width=309&name=OSN%202.png) ## Book a custom demo Get in touch to discuss your organization’s requirements, we’ll customize a demo to your needs. [Book a demo](https://www.fraxion.biz/get-a-demo) ![Fraxion spend analysis dashboard](https://www.fraxion.biz/hubfs/Group%201707480481.webp)