---
title: "Support"
description: "Fraxion Spend Management Customers - Contact us for support, troubleshooting and assistance with your spend management solution."
canonical: https://www.fraxion.biz/support
url: https://fraxion.getmd.ai/support.md
last_converted: 2026-08-25T08:53:33.842Z
---

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{
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  "@graph": [
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      "image": "https://www.fraxion.biz/hubfs/Mercuric/fraxion-procurement-software-logo-color.svg",
      "description": "Fraxion is a mid-market procure-to-pay platform that helps finance teams control spending before money is committed, automate AP, and extend their existing ERP—without the complexity of an enterprise system.",
      "brand": {
        "@type": "Brand",
        "name": "Fraxion"
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      "aggregateRating": {
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        "ratingValue": "4.4",
        "bestRating": "5",
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      "review": {
        "@type": "Review",
        "name": "G2 User",
        "reviewBody": "It used to take me a month and a half just to enter invoices; now I can easily get through each one in about three to four minutes. Fraxion pulls in all the details—prices, quantities—so it's much easier to spot mistakes. It's made my job so much easier.",
        "reviewRating": {
          "@type": "Rating",
          "ratingValue": "5",
          "bestRating": "5",
          "worstRating": "1"
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        "datePublished": "2026-03-12",
        "author": {
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}
```

Support

# How can we help?

Get the answers and assistance you need from the Fraxion support team,
wherever you are.

## Have an open ticket?

Please contact the application specialist handling your current ticket.

![Fraxion support app on a mobile phone](https://www.fraxion.biz/hubfs/website%20rebrand%202026/CLIENT%20SUPPORT/Frame%201.webp)

## How can we help?

Fill in the form to contact our support team and an application specialist will be in contact as soon as possible.

To help us resolve your issue quickly, please provide as much detail as possible about the problem you're experiencing.

Prime support — North America

[primesupport@fraxion.biz](mailto:primesupport@fraxion.biz)

Fraxion Prime support for North American customers.

Prime support — EMEA

[support@fraxion.biz](mailto:support@fraxion.biz)

Fraxion Prime support for EMEA customers.

Fraxion e support

[esupport@fraxion.biz](mailto:esupport@fraxion.biz)

Fraxion e application support.

Fraxion c support

[customercare@fraxion.biz](mailto:customercare@fraxion.biz)

Fraxion C application support.

Sales

[sales@fraxion.biz](mailto:sales@fraxion.biz)

New business and pricing enquiries.